Blue Treat Pouch
Our treat pouches are perfect for training or accompanying you on walks with a secure clip to attach to your waist or belt. This pouch opens from the top with a secure snap seal using magnets, meaning it works for both dry and wet treats.
Returns
We offer a hassle-free 30-day return policy for all pet care items purchased directly from our website.
Conditions for Returns:
- Timeframe: You have 30 days from the date of purchase to initiate a return.
- Original Condition: The item must be unused, in its original packaging, and in the same condition as when you received it.
- Proof of Purchase: A valid proof of purchase, such as the order confirmation email or receipt, is required for all returns.
How to Initiate a Return:
- Contact Customer Service: To initiate a return, please contact our customer service team at bookings@citizen-canine.co.uk
Materials
Made from durable and robust silicone. Easy to clean and dishwasher safe. It's also waterproof.
Delivery information
Orders are dispatched within 1-2 business days after payment confirmation.
Delivery Options:
Standard Delivery: This is our default delivery option, providing a cost-effective and reliable service. The estimated delivery time for standard delivery is 3-5 business days.
Express Delivery: For customers who require their pet care items more urgently, we offer an express delivery option. The estimated delivery time for express delivery is 1-2 business days.
Delivery Charges:
Delivery charges are calculated based on the total weight of the order, the chosen delivery option, and the delivery address. The charges are clearly displayed during the checkout process.